Mobile / Slots
vb87 is transparent about the data we collect when you use your account, make a payment through bKash, Upay or Bank Transfer, or browse the game lobby. This policy tells you exactly what we gather, why we keep it and what choices you have — with access subject to your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the credentials you set. Every time you fund your wallet or request a withdrawal using bKash, Upay or Bank Transfer, the transaction reference and amount are logged against your account so we can reconcile your balance and respond to any dispute you raise. We also collect technical data automatically: your device type, browser version, session timestamps and the pages you visit inside the lobby. This helps us keep the site stable across mobile and desktop without requiring you to reconfigure anything when you switch devices mid-session. We do not sell your personal data to third parties for their own marketing purposes. Data shared with payment processors — such as the bKash or Upay gateway handling your transaction — is limited to what those processors need to complete the transfer. Retention periods vary by data type; account records are held for as long as your account remains active and for a period afterwards as required under applicable rules. Your use of this platform and the applicability of this policy depend on your local law and the eligible regions we serve.
This policy applies specifically to data collected and processed through vb87 — your account, your transactions and your activity on this site. It does not extend to third-party services you access independently, including payment apps you use to fund your wallet. Understanding the boundary between what we govern and what falls outside our control helps you know where to direct any question you have.
Everything tied to your vb87 account — registration data, login records, wallet balance history and communication preferences — falls within this policy. We control how this data is stored and who inside our operation can access it.
Payment data created when you use bKash, Upay or Bank Transfer is captured at our end as a transaction record. The payment provider's own privacy terms govern what they collect on their platform; our policy covers only the record we hold.
Pages you visit, game lobby sections you open and session duration are logged by our analytics. This data is used to maintain site performance and is not linked to your identity for advertising purposes on third-party networks.
Links to external sites, game content served from studio platforms, or payment apps you open separately are outside the scope of this policy. We recommend reading each third party's own terms before sharing data with them.
You have practical choices about the data we hold on your account. The most direct route is to log in and open the account settings page — from there you can review the profile details we hold and correct any information that is out of date, such as a changed contact number or email address. If you want a summary of the transaction records tied to your wallet, our support team can produce that for you; use the contact route published in the Support section of this policy. You can also raise a question about how a specific data point was collected or ask us to clarify the retention period that applies to it. Requests to delete account data are assessed against the retention obligations we operate under, which vary by data type and applicable rules for your region. We aim to respond to all data-related requests without unnecessary delay, though we cannot commit to a fixed time frame here — the published support contact is the right place to start, and we will confirm the steps from there.
Log in, go to account settings and check the profile data and wallet history we hold. Most routine corrections — name spelling, contact details — can be made directly from that page without contacting support.
If something in your account record is wrong and the settings page does not offer a self-service edit, contact our support team with the correction you need. We will verify your identity before making any change.
Not sure why a particular piece of data was collected or how long it is kept? Send the question through our published support contact and we will explain the basis for that specific data point clearly.
For anything related to data deletion or restricting how we use your information, open a request via the support contact. We will confirm which requests we can process and what the applicable rules require us to retain.
If you have a question that this policy does not answer, or you want to act on any of the rights described above, use one of the contact routes published on the vb87 site. We do not publish operating hours or response-time commitments here because those details are maintained on the live support pages — check there for the current state. All privacy-related requests are handled by the same team that manages account support, so you do not need a separate address or channel.
The chat widget on the vb87 site is the fastest way to raise an account or privacy question. Start a session, describe your request and the agent will log it or escalate it to the relevant team on your behalf.
For written requests — particularly anything involving account data review, corrections or deletion — email is the appropriate route. The published email address is on the Contact page of the site; include your account reference in the message.
The Help section of your signed-in account area contains policy references and links to submit a formal request. This route creates a logged ticket so you have a written record of the request and any response we send.
We apply access controls so that your account data is reachable only to the internal functions that need it — for example, the payment reconciliation process when you use bKash or Bank Transfer, or the account verification step when you log in from a new device. We do not use your data to build advertising profiles for external networks. Our approach is to hold what is necessary, for as long as the applicable rules require, and no longer.
We use cookies to keep your session active as you move between lobby sections and to remember display preferences across devices. You can adjust cookie settings in your browser; some functional cookies are required for the account area to work correctly.
Your login credentials are stored in a protected form, not as plain text. If we detect unusual access patterns on your account — for example, a login from an unrecognised device — we may prompt you to verify your identity before continuing.
Account records, wallet transaction logs and correspondence are held for the period our operating rules require. When that period ends, data is either deleted or anonymised. You can ask us which retention period applies to a specific data type.
When we update this policy, the revised version is published on this page with the date of change noted. Continued use of your account after a published update constitutes acceptance of the revised terms, so we recommend checking this page periodically.
These questions cover the data and privacy topics we hear most from account holders. If your question is not here, the support contact routes in the section above are the right next step.
We collect the name, contact details and credentials you provide at registration. Once your account is active, we also log transaction references for payments made through bKash, Upay or Bank Transfer, along with session and device data generated when you browse the lobby.
We share data only where necessary to process a transaction — for example, passing a payment reference to the bKash or Bank Transfer gateway. We do not sell personal data to third-party marketers. Data shared with processors is limited to what they need to complete the specific task.
Log in and open account settings to view and edit your profile details. For wallet transaction history or data types not editable in settings, contact our support team through the live chat or email route published on the site and we will assist you directly.
You can submit a deletion request through the account help page or via email. We will review which data can be removed against the retention obligations that apply under relevant rules for your region. We will confirm what we can action and what we are required to retain.
Retention periods vary by data type. Transaction records — including bKash, Upay and Bank Transfer logs — are held for as long as your account is active and for a further period required by applicable rules. Contact support to ask about the period that applies to a specific record.
Yes. The same policy covers your account and data whether you access vb87 on a mobile browser, a desktop browser or by switching between devices mid-session. Device type does not change how we collect, store or protect your information.